Category: Insights Blog

- By Dave Strazzire, Nexstar Network Service Coach

You may have noticed a small title change in your Nexstar coaching bench. Nexstar’s Implementation Coaches are now called Service Coaches. And if your reaction was, “OK… but why?”—that’s fair. This wasn’t a marketing decision.…

- By Jason Green, Nexstar Network Service Coach Manager

Service managers work in a demanding environment that requires them to stay connected, informed, and inspired. At Nexstar, we saw many service leaders searching for answers and feeling like they had to figure things out…

- By Steffan Busch, Nexstar Network Talent Acquisition Coach/Executive Recruiter

When I’m meeting with folks about recruiting, I often get questions like: “What’s the magic bullet that’s going to get me more good people? What’s the secret?” Trust me: If I had some kind of…

In the plumbing contracting industry, staying ahead of the curve is essential for success. As technology advances and consumer demands evolve, plumbing contractors must continuously adapt their offerings to meet these changing needs. One such…

- Nexstar Network

In recent years, artificial intelligence (AI) has significantly impacted various industries, and the home service contracting sector is no exception. From HVAC technicians to plumbers to electricians, AI is transforming how these professionals operate, offering…

- By Lisa Kinney, Nexstar Network Leadership & Culture Coach

Does your company have an employee retention problem? Then you have a company culture problem. Blunt but true: Companies that struggle to retain people are having internal culture issues – the core problem does not…