Category: Newsroom
- By Dave Boduch, Nexstar Network Master Trainer
They’ve become robots. Today’s CSRs (Customer Service Representatives) are more concerned about getting the information and putting it into the box in front of them than they are with acknowledging that they’re talking to a…
- By Thad David, Nexstar Network Master Trainer
As a trainer for Nexstar Network, I recently celebrated a milestone: I facilitated my 200th three-day training. Of those 200 courses, most have been Service System, a favorite program for me to train others on,…
- By Steffan Busch, Nexstar Talent Acquisition Coach and Executive Recruiter
I’ve been involved with recruiting for nearly 20 years, and I’ve seen a lot of recruiting strategies and trends come and go. A few years ago, I saw a new term: talent acquisition. At the…
In true Mike Rowe fashion, Nexstar Network’s 2023 Super Meeting keynote wasted no time launching into a historical account of how the award-winning television show Dirty Jobs got its humble start in the sewers of…
- By Elsa Chase, Digital Marketing Specialist
In today’s corporate landscape, employee benefits have evolved beyond being only perks; they’ve also become powerful tools that shape workplace culture. Nexstar’s leadership understands that if they offer the right opportunities, these benefits can also…
- Jason Florek, Recruiting Coach and Executive Recruiter
Are you struggling to get great candidates? Are you wondering why? In this competitive hiring market, it’s important to break away from using traditional job postings as our main source of generating candidates. That’s because…