Author: Uma Santhanakrishnan

Sales Coach Chris Hondl dishes on golden BBs in this ACHR The News business column

The HVAC industry has undergone remarkable growth and transformation in recent years. Driven by technological advancements, SEER changes, environmental concerns, and consumer preferences, the HVAC sector is evolving at an unprecedented pace. HVAC home service…

Nexstar Network and a prominent Chicagoland Nexstar Member are rolling out the welcome mat to both members and select prospective members in a first-of-its-kind Open House taking place in tandem with the industry’s epic AHR…

- By Dave Boduch, Nexstar Network Master Trainer

They’ve become robots. Today’s CSRs (Customer Service Representatives) are more concerned about getting the information and putting it into the box in front of them than they are with acknowledging that they’re talking to a…

- By Julian Scadden, Nexstar Network President & CEO

Here at Nexstar, we’ve been laser-focused on engagement for nearly a year. But why? What’s all the fuss about? What does it matter how engaged our members are? The answer is simple: We’re focusing on…

Tis the season when our members’ generosity shines as home services companies lead the way to pay it forward and support their neighbors. For example, the big-hearted team at Four Seasons Plumbing in Asheville, NC held a Toys for Tots drive, topping off two vehicles with toys. Their team of elves also helped donate $1,200 to further the holiday cause!