About

With a solution to every business problem, Nexstar is a member-owned organization that drives business growth and development through continued education and the sharing of ideas.

Nexstar empowers its members to be industry leaders through comprehensive business training, proven business systems, and dedicated business coaching. Nexstar is so much more than tools and resources for business strategy and sustained success. It’s a membership designed to build connections and lasting relationships. Nexstar Network is a membership for an intentional life.

By the Numbers:

1992 – Contractors 2000 is launched by Frank Blau, George Brazil, and a pioneering group of contractors as a member-owned organization dedicated to education and sharing within the residential service industry.

2004 – Contractors 2000 becomes Nexstar Network, offering comprehensive customer service, leadership training, and proven business systems.

2005Explore The Trades is founded to prepare the next generation of residential service industry owners and employees.

2018NexTech Academy, an online technical training program, is developed to help members build their own workforce from the ground up.

2021 – Nexstar grows to a team of more than 75 employees, serving more than 800 members across the United States, Canada, and Australia.

“Members first.”

That’s Nexstar’s foundational principle. This principle sets the tenor of our mission: to guide and develop service providers to be simply the best in customer service, profitability, and employee engagement. Together, we strengthen the industry. Your success is what we describe in our vision: By October 31, 2023, the median Nexstar Network member will enjoy 10% revenue growth and 15% net profit.

Nexstar Network is member-owned and led by a talented team and board of directors who have in-depth industry knowledge and a genuine commitment to helping members thrive. They operate based on an industry-setting Code of Ethics. They have the skills, talents, and commitment to member success that has resulted in Nexstar Network’s consistent retention rate of 95%.

Leadership

Julian Scadden

President & CEO

Carrie Fraser

Vice President of Operations

Robyn DeLoss Henkler

Director of Finance & Human Resources

Anna Rasmussen

Director of Events & Administration

Arthur Kjelshus

Director of Information Technology

Rachel Whitman

Director of Creative Services

Scott Pearson

Director of Coaching

Susan Tigner

Director of Strategic Partnerships

Board of Directors

Phil Smitherman, Chairman of the Board

Aux Home Services, Bessemer, AL
Member since 3/1998

Brian Williams, Vice Chairman

Ashton Service Group Inc., Richmond BC
Member since 11/2011

Jamie Gerdsen, Secretary

Apollo Home, Cincinnati, OH
Member since 5/2014

Kevin Wolf, Treasurer

Laney’s Inc., Fargo, ND
Member since 12/2003

Mary Jean Anderson, Director

Anderson Plumbing Heating & Air, El Cajon, CA
Member since 10/2008

Elaine Damschen, Director

Mainstream Electric, Heating, Cooling & Plumbing, Post Falls, ID
Member since 11/2012

Dave Geiger, Director

Horizon Services, Wilmington, DE
Member Since 2/1996

John Gennaro, Director

Red Cap Plumbing & Air Conditioning, Tampa, FL
Member since 12/2011

Lewis Williams, Director

Mike Williams Plumbing, Heating and A/C, Springfield, IL
Member since 2/1996
Founded by Nexstar Network in 2005, the nonprofit organization Explore The Trades is committed to developing the next generation of a skilled workforce by changing the perception of the trades.

The organization creates awareness of the trades through key industry statistics, career resources, and connections with successful residential service companies throughout North America.

To further its mission, Explore The Trades leverages one of Nexstar’s newest innovations, NexTech Academy, to make pre-apprenticeship curriculum available to instructors of students in grades 9-12 throughout the U.S. and Canada. Known as the “Ready, Set, Skilled” initiative, this program gives students access to interactive, industry-leading training to prepare them for a career in the trades following high school.

 
Growing a business isn’t easy, but with help from our Strategic Partners, we show our members a better way forward.

Participation in the Strategic Partner vendor program saves Nexstar members time and money on services, tools, and equipment. More than 66% of the Nexstar membership pays their dues with rebates earned through the vendor program.

Here are just a few of our trusted partners:

Interested in a Partnership?