“Own the Moment – The Answer is Yes”
By Nexstar Sales Trainer Keith Mercurio
In this week’s video blog, Nexstar Sales Trainer Keith Mercurio shares how to look at a service call from the customer’s perspective. He revisits the steps outlined in Nexstar’s Service System 2.0 training. To learn more about Nexstar’s results-driven training: http://www.nexstarnetwork.com/Pages/SureFireSystems.aspx.
Great video! It’s amazing to think how many companies are out there that handle their business in such a way as you clearly experienced. How they ever stay in business is beyond me. This is my first “Wake Up Call” video that I’ve seen and enjoyed it. Look forward to more!