Right Here, Right Now!

Right Here, Right Now!

It’s the end of March. It’s not really winter. It’s not really spring. So what is this season? Shoulder season? Slow season? Poor cashflow season? Why am I doing this season? This too shall pass season? I knew it was coming season? I thought it would be different this...
Right Here, Right Now!

Preparation is Key

It’s March and the calendar, and our clocks, now say it is spring. But if you are the owner or general manager of a successful air conditioning business you may already have a distinct summer glow. Air Conditioning companies make up to 70% of their profits during the...

Tech Training Video Series: Wake Up Call 1-29-13

“Role Play Video – Skill practicing a service call using Nexstar Service System 2.0” By Nexstar Sales Trainer Keith Mercurio In this week’s video blog, Nexstar Sales Trainer Keith Mercurio role plays a service call. He shows the steps outlined in...

Tech Training Video Series: Wake Up Call 1-15-13

“Own the Moment – The Answer is Yes” By Nexstar Sales Trainer Keith Mercurio In this week’s video blog, Nexstar Sales Trainer Keith Mercurio shares how to look at a service call from the customer’s perspective. He revisits the steps outlined in...