by Nexstar Network | Mar 25, 2013 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
It’s the end of March. It’s not really winter. It’s not really spring. So what is this season? Shoulder season? Slow season? Poor cashflow season? Why am I doing this season? This too shall pass season? I knew it was coming season? I thought it would be different this...
by Nexstar Network | Mar 11, 2013 | Call Center, Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
It’s March and the calendar, and our clocks, now say it is spring. But if you are the owner or general manager of a successful air conditioning business you may already have a distinct summer glow. Air Conditioning companies make up to 70% of their profits during the...
by Nexstar Network | Jan 28, 2013 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
“Role Play Video – Skill practicing a service call using Nexstar Service System 2.0” By Nexstar Sales Trainer Keith Mercurio In this week’s video blog, Nexstar Sales Trainer Keith Mercurio role plays a service call. He shows the steps outlined in...
by Nexstar Network | Jan 14, 2013 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
“Own the Moment – The Answer is Yes” By Nexstar Sales Trainer Keith Mercurio In this week’s video blog, Nexstar Sales Trainer Keith Mercurio shares how to look at a service call from the customer’s perspective. He revisits the steps outlined in...
by Nexstar Network | Jun 29, 2011 | Independent Home Services Contractors Training, Marketing Coach for Business, Service Business Coaching, Successful Contractor
If you have a technician with time on his hands, take advantage of it and dispatch him to a service-agreement-customer’s home. As a residential contractor, I would rather have a technician in a customer’s home looking for something to do, than in my shop, doing...
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