Residential Contractor Outbound Calling: Are You Listening?

Residential Contractor Outbound Calling: Are You Listening?

Your people hate making outbound calls, and your customers can hear it in their voices. Listen for yourself. I’m willing to bet the calls are terrible. Part of this comes from the fact you put almost no effort into your outbound calling program. Telling your team “to...
Residential Contractor Outbound Calling: Are You Listening?

PHCE Residential Service: It Pays to be a Great Employer

Why does it pay to be a great employer? Because if you’re a great employer, you’ll attract and keep good employees, and that will help you build your business. If you want to be a great employer, ask yourself if you are providing these five things for your...
Residential Contractor Outbound Calling: Are You Listening?

Residential Service Contractors: Are You Working Your “Net”?

By Lisa Schardt, Nexstar Network® Business Enhancement Coach Are you working your “net”? Unfortunately, I am not talking about fishing I am talking about the more important “net” of “net”working. Our plumbing, heating, cooling and electrical (PHCE) industry is like no...
Residential Contractor Outbound Calling: Are You Listening?

Residential Service Contractors: Set Your Business Strategy Now!

Get Going Now! If you are ready to make a positive change for yourself in 2014 by operating your business differently, then get your comfy shoes on because you had better get going now. No matter what the external forces are, a company run by engaged leadership will...