by Arthur Kjelshus | Jul 22, 2013 | Call Center, Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Service Business Coaching, Successful Contractor, Training
Feedback is Key in Plumbing, Heating, Cooling Electrical & PlumbingTechnician Training For many PHCE industry owners and General managers, feedback in the workplace has earned a negative connotation. Many of us misunderstand the purpose and the benefit...
by | Oct 5, 2012 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
Residential service businesses tend to think they’ll be more profitable if they focus on getting in and out of a customer home quickly. I actually used to think the same way. However, after years of practice and training, I’ve learned another way. As Sales Trainer for...
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