Price Condition Sooner to Increase Sales and Profits

Price Condition Sooner to Increase Sales and Profits

by | Aug 12, 2013 | Call Center, Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training

“Our industry has a long practice of only discussing the price of a job at the end of the service call after the technician builds value for the customer. My experience shows that if we can discuss price appropriately and genuinely earlier in the call, we are...
Price Condition Sooner to Increase Sales and Profits

Bundling: The Art of Increasing Tickets & Close Rates

by | May 6, 2013 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training

I work with so many contractors in the PHCE industries that work incredibly hard and put in excruciating hours to complete as many calls as they can in a day. These contractors have been “trained” by customers to only present the least expensive, lowest value option,...