Residential HVAC: Questions Can Lead to More than Answers

Residential HVAC: Questions Can Lead to More than Answers

It’s important in business to be able to freely ask questions. It’s even more important when you are managing others. You must be able to gain an understanding of your employee’s role, process or even perspective, to make sure you are on the same page. It can be a...
Residential HVAC: Questions Can Lead to More than Answers

Residential Contractors: Find the Joy this Season

As a business coach, I talk to many contractors who wear every emotion on their sleeves, and their businesses reflect it. When business is good, the owner and managers are a pleasure to be around, but when business is slow, bad attitudes are abundant. And, we all know...
Residential HVAC: Questions Can Lead to More than Answers

Residential Service Contractors Turn Bah-Humbugs into Success

I am reminded of Charles Dickens’ famous book The Christmas Carol in which the main character, a selfish and greedy businessman named Ebenezer Scrooge, is visited by three ghosts. These ghosts represent his past choices, his present circumstances and the future that...