PHCE Residential Contractors: Let’s Talk Timing

PHCE Residential Contractors: Let’s Talk Timing

by | May 13, 2014 | Call Center, Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training

By David Janssen, Nexstar Network® Membership Sales Well, the 2014 NFL Draft took place last week. What an amazing event. As a Minnesota Vikings fan, I wonder if they picked the right players to help the new coaching staff have an immediate impact. With the NFL on my...
PHCE Residential Contractors: Let’s Talk Timing

Residential Contractors: Live Without Regrets

by | May 6, 2014 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training

By Lisa Schardt, Nexstar Network® Business Enhancement Specialist As many of you know, I profess to have the BEST job in the world. I have the opportunity to work with hardworking, ethical, committed residential service contractors when they are at a crossroad in...
PHCE Residential Contractors: Let’s Talk Timing

PHCE Service: Get the Best Performance from your Team

by | Apr 21, 2014 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training

You may have heard the saying, “Successful leaders surround themselves with great people.” This could not be truer. For the residential service business, first you need to attract and hire good people. These people must share the same beliefs represented by your...
PHCE Residential Contractors: Let’s Talk Timing

PHCE Customer Service: Plan to Take Care of Your Plan Customers!

by | Apr 7, 2014 | Call Center, Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Service Business Coaching, Successful Contractor, Training

It’s time to start thinking about our Service Plan members. Hopefully you put a little more thought into this than most contractors out there, and by thought I mean more than just a desire to finish them at some point. What I am talking about here is having a...