by Nexstar Network | Sep 11, 2017 | Blog, Service Business Coaching, Successful Contractor
A recipe for success in a plumbing, HVAC and electrical business starts by deciding what kind of company you want to be. As an owner or executive manager, what is your vision? Before you can figure out what’s holding you back, you must have a defined vision of...
by Nexstar Network | Apr 15, 2016 | Blog
Marketing your residential service business is about more than just your direct mailing, TV ads or website. Marketing is also about branding, budgeting, how you answer the phone, impressing customers, building lifelong relationships and more–really, it’s...
by Nexstar Network | Jan 29, 2016 | Blog
How does your call center manage disaster? We’re talking extreme weather, a fire, a power outage—not necessarily the zombie apocalypse—but if that does happen, you’ll be covered for that too. You should know or at least have some idea how your business will continue...
by Nexstar Network | Jun 15, 2015 | News
ST. PAUL, Minn. — Nexstar Network® is pleased to announce Dan Friesen has joined its staff as a full-time master trainer. Friesen has been a world-class trainer and contributor to Nexstar since 2004. He started in the trades as an HVAC install helper and has...
by Nexstar Network | May 4, 2015 | Blog
How many inbound service calls in your business turned into booked calls? Performance management is essential in every service business. After all, the employees answering the phones are ultimately in charge of the marketing budget. When a company understands the cost...
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