Outbound Calling: Essential to Your Business

Outbound calling has one goal: to fill the call board when the calls aren’t coming in naturally. If weather and temperatures aren’t filling the call board, a great customer service department calls out to customers to get calls for the technicians to run. But how does your company handle outbound calling? Do you have a plan, designated calling times, and scripts? All are essential for outbound calling success. Watch this quick video from Nexstar Network to find out more.

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