by | Apr 3, 2017 | Call Center, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Uncategorized
When done right, using call tracking services provides extremely useful information you can use to make smart marketing decisions and identify opportunity in your call center. If you’re wondering how to get started in call tracking, begin with Call Tracking: Part of...
by | Aug 5, 2016 | Marketing Coach for Business, Successful Contractor
Is your residential contracting company playing to win, or playing not to lose? The difference is subtle, but important: playing to win requires action and determination, while playing not to lose is passive and defensive. If you’re playing to win, you’ll...
by | May 26, 2016 | Home Service Best Practices, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor
In the residential contracting business, we often talk about setting goals. This is a natural way to keep track of how your company is doing and to show your team what they should be striving to achieve in concrete terms. But do you know your goal today? Your daily...
by | May 20, 2016 | Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor
We are in the midst of National Electrical Safety Month (May 2016), and believe it or not, people are more concerned than ever about the safety of themselves and their families in their own homes, and not without good reason. The U.S. Consumer Product Safety...
by | May 2, 2016 | Independent Home Services Contractors Training, Marketing Coach for Business, Service Business Coaching, Training
Access Heating and Air has been a Nexstar member for just over a year, having joined in 2010. In its first year as a member, Nexstar helped the company solidify a marketing plan and get reporting and tracking in place in multiple departments. Access Owner Keith...
by | Apr 1, 2016 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
The Nexstar Service Partner Plan is a great way to build relationships with your customers, help them (and you) avoid emergencies, stabilize your work flow, reward your employees and create lifelong customers. Specifically, Nexstar’s plan aligns your business needs...
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