You’ve experienced Nexstar’s Super Meeting – now what?
You’ve had an unforgettable weekend – filled with great business advice, strategic marketing, and plenty of time to engage with your peers. So, how do you make the most of your experience?
1. Set Goals: Were you inspired by any of your breakout sessions, by Victor Antonio, our Tools for Top Performance Panelists, or by Dan Friesen’s presentation? Great! What specifically inspired you and what do you want to do about it?
Once you have set your goals, you need to write them down. Both master trainer Dave Boduch and business coach Denise Swafford touched on this during Super Meeting. Make these S.M.A.R.T.goals: specific, measurable, attainable, realistic and timely.
2. Get Trained: This year, we unleashed many new training opportunities at Super Meeting and we hope you are revved up to take some action. Think about the needs of your staff and the needs of your business. Keep you eye on the next calendar of events for upcoming Service System 2.0 Retreats, Boot Camp, Business Planning Workshops, Marketing Planning Workshops, and more!
The addition of two more key members to Nexstar’s staff, Tom Merriott as the Nexstar Call Excellence Coach and Keith Mercurio as our new Sales Trainer, will help you maximize the potential of your staff. Would you like to revolutionize your call center? Reach out to Tom and he will be happy to help you identify the key strategies to motivate your CSRs. Do your technicians need sales training? Keith will work with you to grow your staff and raise the bar of accountability across your team.
3. Connect With Your Peers: Super Meeting is one of the best opportunities we have to network with each other. Continue to reach out to each other via email, the Nexstar Bulletin Board, your Personal Board of Directors (PBOD), or by attending one of the five peer groups that will take place in 2012. We are truly blessed to be part of the best training and development organizations in the world. Nothing is impossible with the power of Nexstar!