by Nexstar Network | Jun 12, 2017 | Blog, Independent Home Services Contractors Training, Service Business Coaching, Successful Contractor
Nexstar President and CEO Jack Tester sits down with Nexstar member Geno Caccia to talk with Geno’s answer to the question of the moment: Where to find plumbing, electrical and HVAC technicians. It’s no secret that our industries are in something of a...
by Nexstar Network | May 15, 2017 | Blog, Call Center, Successful Contractor
Communicate! Read part one of this series: Are you READY? Prepping Your Call Center for Busy Season. Before busy season hits, your team needs to be aware of vacation time and paid time off. This doesn’t mean you must issue a complete blackout period, but you need to...
by Nexstar Network | Oct 21, 2016 | Home Service Best Practices, Service Business Coaching, Successful Contractor
Company culture begins with an organization’s leadership, and specifically, with the owner. Culture impacts the way everything is done in your company, so it’s important to create the culture you want. Culture is defined as the way people do things, or the...
by Nexstar Network | May 24, 2016 | Blog
Nate Wood, Nexstar-Certified Service Technician, Aztec Plumbing How long have you been with your company and in the industry? I have just celebrated my one year anniversary with Aztec Plumbing at the beginning of May, and I have been a full-time plumber...
by Nexstar Network | Apr 22, 2016 | Blog, Independent Home Services Contractors Training, Successful Contractor
Happy Earth Day! It’s April 22, 2016, but we all know that it’s about more than just one day—the intention is to think about conservation all the time. At Nexstar Network, we’re happy to be serving an industry that continually considers maximizing resources and...
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