Create the Culture You Want—It Starts With You!

Residential HVAC: Are You Communicating Clearly?

Have you ever had to communicate a directive or initiative to a group of peers or employees? What method did you use to deliver your message? Do you think you communicated your message fully and clearly? A large part of the message you send to your team is based on...
Create the Culture You Want—It Starts With You!

Residential Contractors: Find the Joy this Season

As a business coach, I talk to many contractors who wear every emotion on their sleeves, and their businesses reflect it. When business is good, the owner and managers are a pleasure to be around, but when business is slow, bad attitudes are abundant. And, we all know...