by Nexstar Network | Jan 9, 2017 | Blog
When’s the last time you took a good, hard look at your service partner plans? You might also know them as service agreements, comfort plans, gold members, etc., but whatever the name, it’s time to revisit yours. Ask yourself these questions: What am I...
by Nexstar Network | Jun 15, 2015 | News
ST. PAUL, Minn. — Nexstar Network® is pleased to announce Dan Friesen has joined its staff as a full-time master trainer. Friesen has been a world-class trainer and contributor to Nexstar since 2004. He started in the trades as an HVAC install helper and has...
by Nexstar Network | May 4, 2015 | Blog
How many inbound service calls in your business turned into booked calls? Performance management is essential in every service business. After all, the employees answering the phones are ultimately in charge of the marketing budget. When a company understands the cost...
by Nexstar Network | Apr 10, 2015 | Blog
When you hold training in your business from technical to soft skills there is one aspect that is often over looked and it is one of the most important. The way we practice our skill is how we will perform. Think back to how many times you had to diagnose a...
by Nexstar Network | Mar 25, 2015 | Call Center, Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
Jen Anesi from ACHR the NEWS wrote a great article in the March 16th issue about avoiding unproductive and wasteful meetings. The article provides tips from Nexstar Network Business Coach Jodi Peter to ensure meeting leaders are properly utilizing the time they have...
Recent Comments