Frequently the best way to increase sales is not just to focus on training and improving the bottom producing technicians or sales personnel but to provide incentives and encouragement toward your very best people. Don’t forget to keep your focus here – particularly during slower revenue periods – as a way to generate incremental sales. Consider personal side bets and other special forms of recognition to get your top people to produce even more…flex your creativity and have fun!
Also, if you are looking for some top-notch training our Service System retreat is coming up in about six weeks. Service System is the best training available and will get your technicians and supervisors focused on the tools, skills and knowledge they need to take full advantage of every service call opportunity. You’ll see the benefits of this training in your employee satisfaction, customer service and your bottom line!