Yes, it’s fall and installations for your HVAC operation have slowed. Are you running fall system checks to keep good employees motivated and busy? Here’s an idea: Why not involve your whole staff in the System Check process.
Any PHCE home service contractor should have service agreements to perform right about now. (A sidenote: If you don’t, why not?) I call these visits “System Checks,” because that’s exactly what they are doing–checking homeowners’ systems for any problems before winter hits.
Here’s what this looks like broken into steps.
Step 1: Identify the service agreements by age of the equipment.
Step 2: Send your ACE service techs on Demand Calls and Service Agreements where the system is over 10 years old.
Step 3: Send the techs just under ACE status on the systems over 5 years old, but under 10 years old.
Step 4: Send installers to homes where systems are under 5 years old. Why? Because most likely, those systems won’t have issues. However, installers can identify opportunities to increase sales and tickets: humidifiers, air cleaners, UV lights, set back thermostats, etc… They know how to perform this work and can best maximize these opportunities. Let them look for ways to improve things for homeowners before the winter season.
Get those Systems Checks done before the demand season kicks in with the help of your installers that you wish to keep on board. It’s that simple!
For more information email [email protected] or call 1 (888) 240-STAR (7827).