Contractors are constantly asking me for the perfect call center script so they can modify it to make it their own. Bingo. These contractors already know that canned scripts won’t work for their business. But they don’t know how to start writing their own script. Do you? The best script for your company is the one your call center team creates in their own voice. They might even have other suggestions for you to try…but back to the script. Click here to read the six steps I recommend to get you started writing the perfect call center script.

For more information on how Nexstar Network can help you create or develop your call center Contact Us or call 1 (888) 240-STAR.