Insights Blog Category: Best Practices

Prepare Your Business for Success
Nexstar has a wide variety of resources to grow your business. We’re here to help you succeed! Read through the questions below – they’ll help get you started thinking about some areas of your business…
Creating Culture: Performance & Celebration
Purpose Create a great company culture by encouraging employees to set high expectations for themselves. Then, celebrate their growth and accomplishments! Consider This If we took a flea, placed it in a jar, and then…
Planning for the Holidays
What comes around every year and still seems to catch you by surprise? It wouldn’t be the holidays, would it? The time to make a plan with your leadership team about the operational hours and…
Don’t Forget the Fundamentals
Things at work can get busy. Days are so jam-packed they go by in a blur. But do you throw your routines out the window when things get crazy? Or do you focus extra hard…
Fall Seasonal Checks: Let’s Get To It!
As summer draws to a close, your CSRs are likely beginning to ramp up their outbound calling to keep call boards full. One of the best outbound calls they can make is for fall seasonal…
Improve Employee Retention by Showing Your Appreciation
It’s been a long, hot summer, and your employees have likely been working hard – maybe taking extra calls, maybe working longer hours, maybe even at the expense of their personal life. You depend on…

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