Insights Blog

Phew! You’re likely right in the middle of your busy season, and those calls are coming in nonstop! In just a few weeks, however, you’ll begin a seasonal transition. How do you keep your technicians…

Are you worried that your phones will stop ringing? Do you have a balanced and intentional marketing plan? That is marketing’s job, to give you a steady stream of quality calls. The winning formula of…

If you manage technicians, you might already know: there’s nothing quite like a ride-along to show you how your techs are operating in the field. But did you know ride-alongs should be a regular part…

It’s summertime – peak season for many Nexstar members! How are things going at your business? Are you running smoothly and performing regular operations like daily huddles, 1:1s, and ride-alongs? Or do you feel like…

Now is what the business coaches at Nexstar Network call “halftime” – we’re almost halfway through the year! If your days are filled with maximizing opportunities and taking care of as many customers as possible…

It’s important to provide feedback to your employees about their job performance. You need to communicate what’s working and what isn’t to improve results, and your employees need to know how they’re doing if they’re…