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Welcome to the Nexstar Network blog
Check out member success stories, get business advice from our coaches, and more
The Ingredients of Culture
by Jodie Deegan We hear a lot of words today that weren’t commonly used 25 years ago. They existed...
3 Elements to Take Your Business to the Next Level
Are you costing your company millions of dollars or creating millions of dollars? If you’re...
10 Laws of NexTech Academy | Law 1: Create a Thoughtful Training Plan Before Training Begins
Need more qualified technicians? They’re getting harder to find, just as your business needs them!...
4 Questions to Answer on Your Website for a Dramatic Booking Increase
There are some basic necessities that any plumbing company should have prominently displayed on...
The First Step of Successful Recruiting
by Steffan Busch As a home service contractor, you’ve probably heard the mantra “always be...
Top 3 Reasons for Today’s Technician Shortage
Right now, skilled tradespeople are in extremely high demand. If you follow any trades websites,...
Updating Your Customers Respects Their Time
By Lucas McAlpin, Nexstar Network Customer Experience & Inside Sales Coach At the company...
The Benefit of an HVACR Inside Sales Representative
Understanding the Cost of Lost Opportunities Have you ever taken a moment to figure out the cost...
Do You Have a Productive-Yet-Toxic Employee?
Here’s a situation that might sound familiar: You have an employee who is extremely productive,...
How To Spot A Rock Star Job Candidate
What to look for in an applicant, and red flags to avoid Let’s face it, weeding through a stack of...
The Top Four Mistakes Managers Make With Customer Service Teams
Avoid these common pitfalls As a manager, you devote a lot of time to perfecting the customer...
Five Bad Management Habits To Avoid
These common mistakes lower team morale and efficiency “Employees don’t quit their jobs; they quit...
Great Business Leadership Depends On Your Chosen Circle
The people around you have a massive influence on your leadership skills Nothing can be done...
The Incredible Power of Business Partnerships
Small groups and collaboration can grow your company When it comes to solving problems, we all...
The 2020 Business Planning Season Is Right Now
Creating a strategic business plan is a vital annual step for your organization. As you go through...
Freeing Yourself and Your Employees from Worry
A change of perspective makes everything easier Call centers, with their constant customer...
The Irreplaceable Benefits Of A Well-Constructed Budget
A contractor without a budget leaves money on the table Have you ever wondered if you need a...
Creating A Company Culture Of Giving Back
Even when you're not at work, your company's culture matters Who are you when you’re not repairing...
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