by | Jun 26, 2018 | Call Center
If you’re a general manager or an owner, it’s your responsibility to know how your company sounds 24 hours a day. This is shocking news to some, but knowing how you sound is vital to the continued success of your organization. And before you stop reading this article...
by | Jun 1, 2018 | Training
I have spent a large part of my life serving in the U.S. Navy, with most of that time being spent onboard ships. One tragedy I witnessed all too many times was the sight of a young sailor being taken under the wings of the wrong people while he or she was being...
Recent Comments