by Nexstar Network | Sep 2, 2016 | Call Center, Service Business Coaching, Successful Contractor
Bring some fun back into your call center—you’ll find that it will actually help drive results! Here’s how: Lay out your goals. Before introducing any fun and games, you need to make sure your call center employees are aware of their goals. Break up the...
by Nexstar Network | Sep 1, 2016 | Blog
Sara Dunne, Call Center Representative and Contracts Specialist, Mike Williams Plumbing, Heating, Air Conditioning and Sewer How long have you been with your company and in the industry? I have been with Mike Williams Plumbing since June 26, 2015. How did you get...
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