Tech Profile of the Month: Nate Wood, Aztec Plumbing

Tech Profile of the Month: Nate Wood, Aztec Plumbing

Nate Wood, Nexstar-Certified Service Technician, Aztec Plumbing How long have you been with your company and in the industry? I have just celebrated my one year anniversary with Aztec Plumbing at the beginning of May, and I have been a full-time plumber...
Know Your Goal—Every Single Day

It’s C.L.E.A.R.: How to Manage Customer Objections in the Residential Service Sale

Customers are always going to have questions, even before you arrive at their home for a service call. They’re going to wonder: Is this the right time? The right person to do the job? The right company? The right solution to fix my problem? Can I afford to correct the...
Why I Joined Nexstar: Calaway Plumbing and Heating in Vaughan, ON

Why I Joined Nexstar: Calaway Plumbing and Heating in Vaughan, ON

Featuring Paul Calcagno, owner of Calaway Plumbing and Heating in Vaughan, Ontario  How did you get started in the plumbing industry? Looking back—I was unemployed at the time—I had called a plumber to my home to fix a problem with a sink and I found the work he...