by Nexstar Network | Jan 27, 2014 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
Get Going Now! If you are ready to make a positive change for yourself in 2014 by operating your business differently, then get your comfy shoes on because you had better get going now. No matter what the external forces are, a company run by engaged leadership will...
by Nexstar Network | Jan 20, 2014 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
By Denise Swafford, Nexstar Network Business Coach We know changes in your business, from new price models to a different way to talk to customers, can be hard for both you as an owner AND for those in your shop. This is especially true when that change requires many...
by Nexstar Network | Jan 13, 2014 | Call Center, Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
Consider this reality: To your customer, the employee she is interacting with at any given moment is your company’s brand. Nothing else but the experience that customer is having with your employee will determine if she will be a repeat customer. Not your yellow page...
by Nexstar Network | Jan 6, 2014 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
Pop Quiz: When you ask your techs to fill out the paperwork for their jobs, who benefits most? A. Owners B. Managers C. Customers D. Techs If you answered C & D you are absolutely right! Click here to read how Nexstar® Network Business Coach Jodi Peter...
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