by Arthur Kjelshus | Oct 31, 2011 | Service Business Coaching
In last week’s Nexstar News, we shared that all Nexstar staff will be participating in “a day in the life” of a Nexstar member. Over the past week, many of us have spent a day riding along with technicians. We’re doing this so that we have a better understanding of...
by | Oct 31, 2011 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
At our Super Meeting, we participated in many discussions and honed in on many activities that you can be doing to improve your business. As a recap, I’d like to recap the most important sales and operations activities that you need to be doing. These tips were...
by Arthur Kjelshus | Oct 25, 2011 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
by: Denise Swafford, Nexstar Business Coach At Nexstar’s Super Meeting, I spoke at the breakout session titled, “Driving An Accountable Business.” One of the key points I focused on during this session was the importance of goal setting. What kind of goals are...
by Arthur Kjelshus | Oct 18, 2011 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
You’ve experienced Nexstar’s Super Meeting – now what? You’ve had an unforgettable weekend – filled with great business advice, strategic marketing, and plenty of time to engage with your peers. So, how do you make the most of your experience?...
by Arthur Kjelshus | Oct 10, 2011 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Marketing Coach for Business, Service Business Coaching, Successful Contractor, Training
Does your Call Center have an attitude problem? Before you go through the trouble and expense of replacing members of your team make sure that you are doing everything possible to provide a great work experience for your Customer Service Representatives. Try and look...
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