by Arthur Kjelshus | Jun 29, 2011 | Independent Home Services Contractors Training, Marketing Coach for Business, Service Business Coaching, Successful Contractor
If you have a technician with time on his hands, take advantage of it and dispatch him to a service-agreement-customer’s home. As a residential contractor, I would rather have a technician in a customer’s home looking for something to do, than in my shop, doing...
by Arthur Kjelshus | Jun 27, 2011 | Home Service Best Practices, Independent Home Services Contractors Training, Know Your Numbers, Service Business Coaching, Successful Contractor, Training
If your customers are canceling service partner agreements after buying them from your contracting business, you should be worried about losing customers! Here’s some professional advice: Chances are, the problem lies in your presentation process, but it’s repairable....
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